Web Analyst II

Position Type
Full-time
# of Openings
1
Category
Marketing
Shift
1st
Location : Name
Idaho Falls Manufacturing
Location : City
Idaho Falls

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

 

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

 

We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. 

Overview

Responsible for directing and managing all website analysis for Melaleuca.com. Provides management tream with recommendations to enhance customers' web experience and increase ecommerce revenue based on data-backed analysis and customer feedback.

Responsibilities

  • Internal expert in Web Analytics and administrator for Coremetrics analytics software.
  • Primary contact for all Marketing website reporting and analysis
  • Provides leadership & guidance to Senior Management, Sales, Business Development, Marketing & Customer Care to better understand and utilize website analytics in making key business decisions.
  • Responsible for identifying key performance indicators, establishing appropriate dashboards for various groups throughout Melaleuca, drawing conclusions and presenting recommendations based on data analysis.
  • Analyzes web traffic, draws conclusions and presents recommendations in the following areas; user click paths, order conversion, segmented user behavior, membership acquisition, and promotion effectiveness.
  • Create, implement, summarize, analyze, & present conclusions/recommendations from monthly web customer satisfaction surveys
  • Identify new opportunities to incorporate additional tracking. Provide direction to web developers and oversee implementation efforts to insure accuracy.
  • Regularly monitor the website to verify tracking links are correctly implemented
  • Analyze and summarize email performance. Provides recommendations and suggestions to the marketing team based on results.
  • Maintain a thorough knowledge of company policies, procedures, and the company marketing plan.
  • Recommend new product roadmap initiatives to drive improvement in web KPIs.

Qualifications

  • 3 or more years of experience working in Web Marketing, Ecommerce or Analytics
  • Bachelor's Degree in Business, Mathematics, Marketing or equivalent
  • Exceptional analytical skills
  • Excel expertise
  • Experience with SQL preferred
  • Ability to comprehend complex business objectives
  • Thorough knowledge of company policies, procedures, and the company marketing plan
  • Ability to analyze problems and create solutions
  • Ability to work independently and follow through on projects
  • Ability to prioritize and organize
  • Ability to maintain confidentiality of sensitive information
  • Written and verbal communication skills
  • General business skills
  • Collaborative individual with a willingness to engage in an environment of active idea sharing.
  • Sharp organizational skills and the ability to multi-task in a fast-paced environment.
  • The ability to produce consistent quality under deadline pressure while paying careful attention to detail.
  • Self-motivation and a strong sense of ownership and accountability.
  • Ability to perform the essential duties and responsibilities with efficiency and accuracy.

 

Just as important as your experience and skills will be the following characteristics and competencies:
 

  • Self-motivation and sense of ownership and accountability
  • Ability to analyze problems and create solutions
  • Ability to work independently and professionally
  • Good written and verbal communication skills
  • Detailed work and organizational skills
  • Ability to work under stress

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

 

This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.

 

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

 

Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.

 

Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.

 

The next step is yours. To apply today, click on the "Apply" button below.

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