• Spanish Order Entry Specialist: Hot Shot (3-4 Day per Month)

    Position Type
    # of Openings
    Customer Service/Support
    Location : Name
    Corporate Office
    Location : City
    Idaho Falls
  • Company Profile

    "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”


    Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.


    We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for additional help in our Call Center taking Spanish and English calls.


    This is a bilingual Spanish language part-time position that works only a few designated times each month. Answers calls in a professional and courteous manner with a goal of having the customer feeling "delighted". Increases average order size using effective-cross selling techniques. Urgently answers calls during times that customers are in queue such that no customer waits more than 10 seconds. Analyzes customer situations and determines which department the customer needs to speak with in order to serve them the best (i.e., Product Information line, Services Support, Customer Assistance, Business Development, and Field Support). Receives telephone orders by accurately and courteously interfacing with customers and entering orders correctly by operating a computer terminal, etc. Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, fliers, etc.). Completes various order forms completely and accurately.


    • The ability to analyze situations to determine how to best serve the customer
    • Good written and verbal communication skills
    • Passion for offering information on new products and specials
    • The ability to complete forms accurately
    • The ability to work independently and professionally
    • Be able to type at least 20 WPM
    • The ability to complete data entry with 10 Key by touch

    Just as important as your experience and skills will be the following characteristics and competencies:

    • A natural orientation for continuous improvement
    • The ability to work under stress
    • The ability to sit for long periods of time with intermittent walking
    • Previous sales experience

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Equal Opportunity Employer / Drug Free Workplace.

    Why Melaleuca

    Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.


    This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.


    Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.


    Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.


    Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.


    The next step is yours. To apply today, click on the "Apply" button.


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