• Sr. Business Analyst (Digital)

    Position Type
    # of Openings
    Information Technology
    Location : Name
    Corporate Office
    Location : City
    Idaho Falls
  • Company Profile

    "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”


    Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.


    We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Sr. Business Analyst to be part of our Information Technology Group.


    IT Business Analyst, meets with user departments (Customers), Technical Engineers (Software, Network, Systems, etc.), and Quality Assurance team members to discover the root problem or opportunity that may exist and establish as a collaborative team a solution that will best meet the need based on resources, timeline, and future needs.  The Business analyst then works to ensure this is implemented and delivers on the expected results of all stakeholders, and then continues improving/enhancing the solution as part of Continuous Process Improvement. Throughout the evolution of projects the Business Analyst will facilitate ad-hoc meetings to clarify requirements, process change requests and facilitate other communications necessary to ensure a high quality of delivery.


    A Senior Business Analyst completes the work and has the responsibilities of a Business Analyst plus takes on additional responsibilities in mentoring and training other analysts and helping to define and drive the strategic direction of the team.  This includes working with other Business Analysts, other IT departments, and Business Units to understand opportunities and weaknesses that the Business Analyst group can improve to help overall performance of the IT department and company as a whole.


    • Gather requirements for approved Projects from user departments by working with Subject Matter Experts, Business Sponsors, and Executive Sponsors
    • Document and Propose potential and appropriate business solutions to satisfy needs and requirements
    • Assist in Maintaining Business Documentation for Business Rules and Processes as part of the Governance process
    • Operate within guidelines and process of the Project Development and Software Development Lifecycles
    • Learn and become a leading expert in various areas of the business, become a student of the business by working with them to understand their challenges, needs, and objectives.
    • Support all phases of the Project and Software Development Lifecycles in the role of a Business Analyst by:
      • Coordinate and attend meetings
      • Lead planning meetings between various groups to establish requirements
      • Getting first-hand experience in the business functions and environment
      • Write and review requirements with the project team
      • Review planned work with assigned Technical Lead to ensure planned solution will meet business needs
      • Review Test Plan with QA engineer to ensure that when properly executed the delivered product will be high quality
      • Train the business sponsor group on using the finished product
      • Assist and Support the Business Unit in Testing and User Acceptance
      • Create and review Change Requests for validity and implications and impact on the project and business processes
      • Assist in Gathering, Triaging, and resolving Regression and Remediation work
      • Assist in Transitioning the project from closing into maintenance including updating any documentation and identifying future work that should be done
    • Keep improving/enhancing solution
    • Deliver results based on time constraints in a rapidly changing environment

    Additional Senior Business Analyst Roles and Responsibilities include:

    • Helping to influence improvement of relationships with other IT departments and Business Units
    • Take on projects that have shorter than normal timeframes and require a higher level of performance expectation
    • Provide on-going on-demand mentoring and coaching to other Business Analysts by answering questions, observing, and providing trainings
    • Review and optimize existing processes and develop new processes as necessary while collaborating with our customer base and our project teams to continuously improve our delivery of services
    • Collaborate with management on the strategic direction of the Business Analyst group


    • Logical and analytical thinking
    • Strong attention to detail
    • Understanding of Software Development Life Cycle
    • Understanding of waterfall and agile methodologies and the flexibility to adapt models to best fit our environment
    • Excellent Verbal and Non-verbal communication skills with people of varying business and technical backgrounds
    • Fluent spoken and written English
    • Ability to work well in groups and on a team
    • Strong customer service mindset
    • Positive attitude
    • Business Process Management skillset

    Preferred Qualifications

    • Initiative
    • Curious mindset
    • Self-motivated in multiple project environment
    • Good at team management and motivating others

    Why Melaleuca

    Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.


    This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.


    Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.


    Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.


    Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.


    The next step is yours. To apply today, click on the "Apply" button below.


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