• Consumer Evaluator

    Position Type
    # of Openings
    Research & Development
    Location : Name
    Corporate Office
    Location : City
    Idaho Falls
  • Company Profile

    "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”


    Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.


    We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Assistant Quality Assurance Technician as to be part of our Quality Assurance Group.


    Organizes and conducts internal consumer sensory testing for R&D.  Also provides administrative support to VP of R&D.  



    • Recruit panelists for focus groups, sensory evaluations, IHUT, etc.
    • Develop usage instructions and questionnaires and get approval from all that are involved with project before starting testing.
    • Prepare already approved consent forms.
    • Conduct focused and thorough sensory evaluations in a timely manner.
    • Conduct and report results from focus groups, sensory evaluations, IHUT, etc in a timely manner.
    • Gather, compile, input data, apply statistics, and be able to provide an interpretation of results in a timely manner.
    • Keep and update a log of consumer evaluators who are consistent in completing assignments and/or seem continually interested in participating also continually update demographic information in panelist database.
    • Continue to maintain the sensory database (data, reports, etc).
    • Update notebook on a regular basis.
    • Keep incentive program in effect and up to date.
    • Keep files current, organized, and up to date.
    • Manage calendar for R&D VP and answer phone messages
    • Maintain and organize office supplies



    • Provide support to chemists with packaging and labeling products for testing when needed.
    • Self study.
    • Display a positive attitude.
    • Stay current on weekly and quarterly reports.
    • Request frequent feedback from panelists on their experience with testing to see what has been done great and what can be improved.


    • Associates or Bachelor degree in Psychology, Food science biology, and Sensory preferred.
    • Strong Computer skills (excel, word).  Use of statistical software such as Minitab, JMP or SPSS is a plus.
    • Experience with Odor and Flavor sensory experiment desired.
    • Strong interpersonal skills and ability to work with others.
    • Ability to flow to the job through strong organization and prioritization skills.
    • Detailed work, documentation, and organizational skills.
    • Ability to work independently and create solutions.
    • Ability to follow through on projects.
    • Ability to maintain confidentiality.
    • Strong written and verbal communication skills.
    • Communication (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
    • Visually read reports, computer screen, etc.
    • Ability to perform and go beyond essential duties and responsibilities with efficiency and accuracy.
    • Ability to work under stress.
    • Ability to multi-task in a fast-paced environment.

    Why Melaleuca

    Why Melaleuca

    Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.


    This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.


    Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.


    Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.


    Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.



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