• QA Quality Event Coordinator

    Position Type
    # of Openings
    Quality Assurance
    Location : Name
    Idaho Falls Manufacturing
    Location : City
    Idaho Falls
  • Company Profile

    "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”


    Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.


    We have achieved consistent and profitable growth with our annual revenue consistently hitting over $1 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Part-Time Custodian to be part of our team.


    When quality events occur the QE Coordinator will assess each incident and determine whether escalation and management review is necessary.  The QE Coordinator will collaborate with Subject Matter Experts (SME) across all impacted departments to investigate and arrive a root cause(s).  The root-cause analysis will be executed using standard root-cause analysis tools, once determined a Corrective Action/Preventive Action(s) (CAPA) will be assigned. The QE Coordinator will ensure approval of the investigation and resulting CAPA closure in a timely manner.  The QE Coordinator will also host a weekly Material Review Board (MRB) where the disposition of materials will be determined based on supporting evidence presented by the SME’s.

    • Starting Pay of $20.22
    • 401k
    • Paid Vacation Days
    • Free Company Products (Monthly voucher currently equal to $90/month value - $1080/year)
    • Company Sponsored Employee Appreciation Events
    • First Pay Review After 6 Months
    • Clean Indoor Climate Controlled Environment
    • Opportunities to Promote
    • Healthy Work Life Balance
    • No Layoffs
    • Safe/All Natural Product Line



    • Review all Incidents recorded in MasterControl™ and determine the escalation or closure of the Incident.
    • Coordinate the investigation of all Deviations and Non-Conforming Materials with SME’s in impacted departments.
    • Using root cause analysis tools drives to cause of Deviation(s) or NCMR(s) and resulting CAPA.
    • Ensures timeliness related to investigations and execution of CAPA’s.
    • Convenes weekly MRB to determine the disposition of materials that have been rejected or place on QA Hold.
    • Performs trending functions to supply information to Internal Audit and other Quality Systems.
    • Updates, maintains and trains SOPs related to quality event management and investigation.
    • Coordinates pulling retain samples and additional investigation samples with appropriate departments.


    • Performs other duties as assigned or needed.

    Supervision of Others

    • Requires supervisory functions in terms of project management and ensuring participants complete and document related functions.


     Just as important as your experience and skills will be the following characteristics and competencies:



    • Bachelor’s degree with 1+ year industry Quality Assurance experience, or 5 year’s industry Quality Assurance experience, including at least one year of project management or management experience.
    • A working knowledge of Federal Regulations regarding the manufacturing and distribution of drug products.
    • Experience in component and finished product inspection and/or laboratory testing.
    • Ability to work under stress.
    • Excellent verbal and presentation skills.
    • Standing, sitting or walking for duration of shift.
    • Visually read bottles, product, batch numbers, etc.
    • Ability to distinguish colors, odors, taste and determine appearance
    • Ability to organize and coordinate projects.
    • Ability to work on multiple tasks in a fast-paced setting.
    • Excellent math skills (add, subtract, multiply, divide, etc.).
    • Computer word processing and spreadsheet skills.
    • Data analysis skills.
    • Ability to perform the essential duties and responsibilities with efficiency and accuracy.


    • Ability to climb stairs

    Why Melaleuca

    Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.


    This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.


    Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.


    Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away.


    Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.


    The next step is yours. To apply today, click on the "Apply" button below.


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