Sr. Systems Administrator I

Thrive at an Award-Winning Wellness Company: Join Melaleuca!

Melaleuca, a recognized leader in Health and Wellness (4x recipient of Forbes Best Places to Work in America!), is seeking passionate individuals to join our team. We offer a unique opportunity to make a difference while building a rewarding career.

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health-oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 5,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Sr. Systems Administrator to be part of our Information Technology Group.

Senior System Administrator possesses and applies advanced knowledge of systems principles, practices, and procedures related to the installation, maintenance, and support of complex IT infrastructure. We are looking for a knowledgeable and skilled System Administrator to join our Global Systems Team and apply a broad knowledge of abilities to tackle exciting strategic challenges and elevate ongoing support for systems around the world.

• Utilize best practices to install, configure, and maintain data center infrastructure hardware & software platforms; Analyze and resolve problems associated with data center operations
• Install, configure, and maintain server operating systems (Windows & Linux)
• Install, configure, and maintain enterprise server virtualization systems (VMware)
• Install, configure, and maintain enterprise storage systems
• Install, configure and maintain enterprise data protection systems
• Manage cloud-based Infrastructure as a Service (IaaS) & Platform as a Service (PaaS) for AWS & Azure
• Perform ongoing performance tuning, hardware maintenance, and resource optimization. Configure CPU, memory, and disk allocation as necessary to maintain optimal performance of applications & systems
• Manage both cloud-based and on-premises Enterprise Communications Systems
• Perform project tasks and support assignments. Ensure that all work items are appropriately tracked with the IT Service Management (ITSM) system and meet or exceed established OLAs and SLAs
• Respond to and address ITSM incidents escalated by other IT Teams and/or users and meet ITSM SLAs
• Create and maintain accurate technical documentation and ensure the accuracy of system SOPs
• Gather requirements/functional specifications for business applications, projects, and processes
• Ensure system changes conform to established change control standards
• Learn new technologies as appropriate – maintain current training for relevant systems and consistently seek to add to and improve existing skillset
• Participate in On-Call rotation for after-hours support of the global infrastructure

• Must currently live in Utah or Idaho or be willing to relocate to either of these states (role will be homebased)
• Advanced knowledge of data center hardware, server hardware (preferably Cisco UCS), and Server Operating Systems (Windows Server and RHEL)
• Advanced understanding of data center virtualization technologies, including VMware Suite of products (ESXi, vCenter, Horizon, VROps, etc.)
• Advanced understanding of Microsoft Active Directory Design & Operations
• Proficient in managing enterprise communication systems including Microsoft Exchange/O365 & Microsoft Teams
• Proficient in managing Enterprise-class Storage Arrays along with common SAN Protocols
• Strong knowledge of data protection systems
• Proficient in deploying and managing cloud-based infrastructure within Amazon Web Services and/or Microsoft Azure
• Possesses a degree of creativity to design on-the-fly solutions to complex problems.
• Strong interpersonal communication skills for both written and verbal.
• Ability to prioritize and organize workloads within a fast-paced environment
• Ability to create and follow SOPs
• BS degree in Information Technology or equivalent work experience
• Relevant industry certifications for Microsoft, VMWare, Cisco, AWS, Linux, etc.
• At least 5+ years of practical professional experience

Here's what makes Melaleuca special:

• Industry Leader: We develop and sell high-quality, natural wellness products directly to consumers.
• Innovative Model: Our efficient system cuts out middlemen, allowing us to invest more in research and ingredients, all while keeping prices reasonable.
• Positive Culture: We're a fast-paced, family-oriented team dedicated to a feel-good lifestyle brand. We value flexibility, open communication, and respect for all employees.
• Unbeatable Location: Nestled in beautiful Idaho Falls, you'll enjoy a safe, affordable community with easy access to outdoor recreation and breathtaking scenery.
• Exceptional Benefits: On top of a competitive salary, we offer a comprehensive benefits package including a fitness center, concierge service, employee restaurant, and exciting perks like a longevity bonus!

Ready to take the next step? Apply today and embark on a rewarding career at Melaleuca!