English Customer Service - Full Time ($14.40)

Position Type
Full-time
Category
Customer Service/Support
Shift
Varies
Location : City
Idaho Falls
Location : State/Province
ID

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 5,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be a part of our team.

Overview

As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.

You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

 

  • Starting pay of $14.40
  • 401(k) with contribution match
  • Tuition Reimbursement
  • Company profit sharing
  • Longevity bonuses
  • $100 of free Melaleuca products every month
  • Opportunities for pay increases
  • Paid Time Off
  • Paid Holidays
  • Fun Company Events
  • No Layoffs!

Responsibilities

  • Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
  • Analyze customer situations and determine viable options that will serve them best
  • Accurately place telephone orders offering specials, promotions and services that help meet customers needs
  • Work independently and professionally

Qualifications

  • Proficient in keyboarding and computer skills
  • Able to analyze problems
  • Able to work under stress
  • Able to perform essential duties and responsibilities with efficiency and accuracy
  • Able to handle confidential information
  • Able to type 30+ WPM

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

 

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

 

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